Refund Policy
Due to the nature of the products we sell, we do not accept returns or exchanges for non-defective items. Please double check your order before placing it to ensure correct quantities, size, color, etc. We double check all items we send out however, sometimes it is possible to receive a damaged item. If you think you have a damaged or defective item please contact us at cartierhairr@gmail.com within 3 business days of you receiving your order. If you need to send an item back to us we do require it be mailed back to us within 3 days of contacting us and tracking. Human errors are possible and mistakes do happen, if we send you incorrect items please contact us at cartierhairr@gmail.com within 3 business days so we can correct your order as quickly as possible. If the item is no longer available we will issue you store credit or a refund. Special sales and or discounted items are FINAL SALE and are not eligible for a return. Shipping is non-refundable.